Office of the Ombudsman
The Ombudsman's nine-person staff is on duty 24/7, 365 days a year. Their responsibilities include settling disputes, evacuating buildings in the case of an emergency, and relocating residents in harm's way.
The Ombudsman's Office helps individuals and families displaced by housing and weather-related emergencies. They also coordinate the efforts of emergency responders including the Fire Department, Police, Public Works and the Health Department.
You can contact the director by email or by calling (410) 396-1977.