RELATED PAGES General Info Permit Types Key Contact Info Issues Addressed

The new E-Permits Portal is now available. These resources will help you access, navigate, and use the new system and upgraded ProjectDox system. E-Permits is available 24 hours a day, seven days a week. You can also visit us in person at 417 E Fayette Street to complete an application at our kiosk, Monday - Friday, 8:30 AM - 3:30 PM.

Apply for a Permit

To start a new permit application, create an E-Permits account, or log in to your existing account.

Create a New Account       Log in to an Existing Account

Quick Resource Links

HOW-TO GUIDES -  Step-by-Step Info  CUSTOMER SUPPORT - Who to Contact       

Select a topic for more information.

Frequently Asked Questions

If I already have/had an account, do I need to create an account in the new E-Permits?

     Yes, you must create an account in the new E-Permits. 

Can I use the same account information that I had before?

     Yes; if you had an account, you can use the same account information to create your new E-Permits account. ​

     IMPORTANT NOTE: If you used ePlans (ProjectDox), you must use the same email account to connect your new
     account to your previous records. ​

How will I find my permits/license registrations if I had an account before? (PIN Record Number Process)

     You will use the PIN Record Number Process to connect your new E-Permits account to your current permits or 
     license registrations. 

Do I have to create an account to search for permit or license information?

     No, you do not need to create an account to search permit or license registration information in E-Permits.​

Where can I find more information on how to apply for a permit or license registration in the new E-Permits?​

     Visit Permit Like A Pro to review step-by-step E-Permits How-To Guides and E-Permits video recordings.

Where can I find more information about the permitting process?

     Go to https://dhcd.baltimorecity.gov/pi/permits for more resources about the permitting process.

Where do I go or who do I contact for help? 

     View the Customer Support Guide to get your E-Permits-related questions answered and for a list of contacts.

Top Utilized Resources

1. Create an account: Account Creation

2. Use the PIN process: PIN Record Number Process

3. Check your permit status: Check Permit Status

4. Schedule an inspection: Schedule an Inspection

5. Make a payment: Make a Payment

6. Perform a search: General Search

7. Amend, extend, or reinstate a permit: Amendment - Extension/Reinstatement

8. Print a Document: Print a Document

How-To Videos and Guides

Video Recorded Sessions

January	February	March
E-Permits Video Recording  (In-Person Session -  January 18)	E-Permits Video Recording (Virtual Session - February 12)	E-Permits Video Recording (Virtual Session - March 20)
E-Permits Instrucciones de E-Permits (In-Person Session - January 25)	E-Permits Video Recording (Virtual Session - February 20)	E-Permits Video Recording (Virtual Session - March 27)
E-Permits Video Recording (Virtual Session - January 28)

Quick Tips - Visual Step-by-Step Tutorials

Where Do I Click To Pay?	¿Dónde hago clic para pagar?
How Do I Add a Contractor to My Permit?	¿Cómo agrego un contratista a mi permiso?
How Do I Print My Permit?	¿Cómo imprimo mi permiso?
How Do I Schedule An Inspection?	¿Cómo programo una inspección?
How Do I Amend My Permit?	¿Cómo modifico mi permiso?
Where is the PIN Verification Button?	¿Dónde está el botón de verificación de PIN

Step-by-Step Guides

Account Creation	Registrar una Cuenta
Add a Contact	Agregar un Contacto
Add a Document	Cómo agregar documentos
Approve Deny Use of Professional License	Aprobar/Denegar el uso de Licencia Profesional
Amendment - Extension/Reinstatement	Modificación – Extensión/Reincorporación
BMZA Appeals Process	Proceso de apelaciones de BMZA (pendiente)
Commercial Combo Simple	Permiso Comercial / Multifamiliar
General Search	Métodos de búsqueda
Make a Payment	Hacer un pago
One- and Two-Family Combo Interior Single Trade	Permiso Comercial Único de Interior Combinado para Una y Dos Familias
One- and Two-Family Combo New Construction	Nueva Construcción - Residencial
One- and Two-Family Combo Underpinning Permit	Refuerzo de cimientos
Check Permit Status	Estado del permiso
PIN Record Number Process	PIN
Print a Document	Imprimir un documento
Razing and Moving	Permiso de demolición y desplazamiento
Registration of Licensed Professionals	Registro de Profesionales con Licencia
Renew Registration of Licensed Professionals	Renovación de registro de profesionales con licencia
Schedule an Inspection	Programar Inspección
Temporary Permit	Permiso Temporal
Use and Occupancy	Uso y ocupación

Reference Documents

Inspection Guidelines	Linamientos de Inspección
Document Requirements by Profession	Documentos Requeridos Según el Tipo de Comercio
Getting Started in ProjectDox

Contact Support

Permits and License office

• For permit related questions, email  DHCD.Permits@baltimorecity.gov
• For construction and trade licensing questions, email DHCD.Tradeslicense@baltimorecity.gov
• For construction inspection questions related to issued permits, email DHCD.ConstructionInspection@baltimorecity.gov
• Phone number: 443-984-1809
• Visit us in person at 417 E Fayette St to ask a permit tech or complete an application at our kiosk
• View the Customer Support Guide to get your E-Permits-related questions answered and for an expanded list of contacts.

Zoning office

• Call Zoning at: 410-396-4126.
• Visit in person at 417 E Fayette Street, Room 147.

Plans Review office

• Call Plans Review Office at : 410-396-3460.

Green Building Compliance

• Send an email to DHCD.Permits@baltimorecity.gov

Building Inspections 

• Call: 410-396-3470

Glossary of Key Terms and Definitions

Key TermDefinitions

Applicant	The person applying for the permit or license registration.
Authorized Agent	The authorized agent is someone who can speak or sign documents for an organization.
BMZA	Board of Municipal and Zoning Appeals
CHAP	Commission for Historical and Architectural Preservation, Historic District
Dashboard	One screen summary of items requiring action or attention includes your cart, your collections, and work in progress.
DHCD	Department of Housing and Community Development
E-Permits Portal	The external portal, where customers apply for DHCD building permits and professional license registrations. Residents/businesses can also search permit/license information without creating an account.
My Collections	The collection tile on the home page contains different permits/records you may have in the system. You can decide how to organize your information, for example organized by client, project, etc.
Property Owner	The actual owner of the property, not the lessee or tenant.
PUD	Planned Unit Developments
Record	A term that represents a broad range of items or forms in the E-Permits system; including but not limited to an application, license, permit, service request, and work order.
Record Issuance	The state or point when the permit or license registration issued.
Record Number	The permit number or license registration number.
Record Type	Type of permit such as the One-and Two-Family Combo Permit for building permits or Master Electrical Contractor for license registration applications.
Saved in Cart	Fees that have been added to the cart to be paid.
Wildcards	A symbol that can stand for any letter or group of letters in a search. Use * as the wildcard when looking for information or records.
Work in Progress	A list of up to 10 records that were recently created by you. You can resume them from here.

E-Permits Information Bulletins

Volume 1- Permits Consolidations and Streamlining

Volume 2 - New Features in the E-Permits Portal

Volume 3 - Record Numbers Explained