DHCD E-Permits Resources
Getting Started in the New E-Permits System
The new E-Permits is LIVE! The resources below will help you access, navigate, and use the new DHCD E-Permits and upgraded ProjectDox systems.
The DHCD E-Permits FAQs provides a list of common questions and answers.
- If I already have/had an account, do I need to create an account in the new E-Permits?
Yes, you must create an account in the new E-Permits.
- Can I use the same account information that I had before?
Yes; if you had an account, you can use the same account information to create your new E-Permits account.
IMPORTANT NOTE: If you used ePlans (ProjectDox), you must use the same email account to connect your new account to your previous records.
- How will I find my permits/license registrations if I had an account before? (PIN Record Number Process)
You will use the PIN Record Number Process to connect your new E-Permits account to your current permits or license registrations.
- Do I have to create an account to search for permit or license information?
No, you do not need to create an account to search permit or license registration information in E-Permits.
- Where can I find more information on how to apply for a permit or license registration in the new E-Permits?
Visit Permit Like A Pro to review step-by-step E-Permits How-To Guides and E-Permits video recordings.
- Where can I find more information about the permitting process?
Go to https://dhcd.baltimorecity.gov/pi/permits for more resources about the permitting process.
- Where do I go or who do I contact for help?
View the Support Guide to get your E-Permits-related questions answered and for a list of contacts.
Visit Permit Like A Pro to review step-by-step E-Permits How-To Guides and E-Permits video recordings.
See the Quick Reference Guide for quick links to available resources.
The E-Permits Glossary provides a list of key terms and definitions.