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E-Permits - Help
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The new E-Permits Portal is now available. These resources will help you access, navigate, and use the new system and upgraded ProjectDox system. E-Permits is available 24 hours a day, seven days a week. You can also visit us in person at 417 E Fayette Street to complete an application at our kiosk, Monday - Friday, 8:30 AM - 3:30 PM.
For the best experience, use Google Chrome or Internet Explorer when you use the portal.Apply for a Permit
To start a new permit application, create an E-Permits account, or log in to your existing account.
Create a New Account Log in to an Existing Account
Quick Resource Links
HOW-TO GUIDES - Step-by-Step Info CUSTOMER SUPPORT - Who to Contact
Select a topic for more information.
Frequently Asked Questions
If I already have/had an account, do I need to create an account in the new E-Permits?
Yes, you must create an account in the new E-Permits.
Can I use the same account information that I had before?
Yes; if you had an account, you can use the same account information to create your new E-Permits account.
IMPORTANT NOTE: If you used ePlans (ProjectDox), you must use the same email account to connect your new
account to your previous records. How will I find my permits/license registrations if I had an account before? (PIN Record Number Process)
You will use the PIN Record Number Process to connect your new E-Permits account to your current permits or
license registrations.Do I have to create an account to search for permit or license information?
No, you do not need to create an account to search permit or license registration information in E-Permits.
Where can I find more information on how to apply for a permit or license registration in the new E-Permits?
Visit Permit Like A Pro to review step-by-step E-Permits How-To Guides and E-Permits video recordings.
Where can I find more information about the permitting process?
Go to https://dhcd.baltimorecity.gov/pi/permits for more resources about the permitting process.
Where do I go or who do I contact for help?
View the Customer Support Guide to get your E-Permits-related questions answered and for a list of contacts.
Top Utilized Resources
1. Create an account: Account Creation
2. Use the PIN process: PIN Record Number Process
3. Check your permit status: Check Permit Status
4. Schedule an inspection: Schedule an Inspection
5. Make a payment: Make a Payment
6. Perform a search: General Search
7. Amend, extend, or reinstate a permit: Amendment - Extension/Reinstatement
8. Print a Document: Print a Document
How-To Videos and Guides
Video Recorded Sessions
Quick Tips - Visual Step-by-Step TutorialsJanuary February March E-Permits Video Recording
(In-Person Session - January 18)E-Permits Video Recording
(Virtual Session - February 12)E-Permits Video Recording
(Virtual Session - March 20)E-Permits Instrucciones de E-Permits
(In-Person Session - January 25)
E-Permits Video Recording
(Virtual Session - February 20)E-Permits Video Recording
(Virtual Session - March 27)E-Permits Video Recording
(Virtual Session - January 28)- Reference Documents
Inspection Guidelines Linamientos de Inspección Document Requirements by Profession Documentos Requeridos Según el Tipo de Comercio Getting Started in ProjectDox
Contact Support
Permits and License office
- For permit related questions, email DHCD.Permits@baltimorecity.gov
- For construction and trade licensing questions, email DHCD.Tradeslicense@baltimorecity.gov
- For construction inspection questions related to issued permits, email DHCD.ConstructionInspection@baltimorecity.gov
- Phone number: 443-984-1809
- Visit us in person at 417 E Fayette St to ask a permit tech or complete an application at our kiosk
- View the Customer Support Guide to get your E-Permits-related questions answered and for an expanded list of contacts.
Zoning office
- Call Zoning at: 410-396-4126.
- Visit in person at 417 E Fayette Street, Room 147.
Plans Review office
- Call Plans Review Office at : 410-396-3460.
Green Building Compliance
- Send an email to DHCD.Permits@baltimorecity.gov
Building Inspections
- Call: 410-396-3470
Glossary of Key Terms and Definitions
Key TermDefinitions
Applicant The person applying for the permit or license registration. Authorized Agent The authorized agent is someone who can speak or sign documents for an
organization.BMZA Board of Municipal and Zoning Appeals CHAP Commission for Historical and Architectural Preservation, Historic District Dashboard One screen summary of items requiring action or attention includes your cart, your
collections, and work in progress.DHCD Department of Housing and Community Development E-Permits Portal The external portal, where customers apply for DHCD building permits and
professional license registrations. Residents/businesses can also search
permit/license information without creating an account.My Collections The collection tile on the home page contains different permits/records you may
have in the system. You can decide how to organize your information, for example
organized by client, project, etc.Property Owner The actual owner of the property, not the lessee or tenant. PUD Planned Unit Developments Record A term that represents a broad range of items or forms in the E-Permits system;
including but not limited to an application, license, permit, service request, and
work order.Record Issuance The state or point when the permit or license registration issued. Record Number The permit number or license registration number. Record Type Type of permit such as the One-and Two-Family Combo Permit for building permits
or Master Electrical Contractor for license registration applications.Saved in Cart Fees that have been added to the cart to be paid. Wildcards A symbol that can stand for any letter or group of letters in a search. Use * as the
wildcard when looking for information or records.Work in Progress A list of up to 10 records that were recently created by you. You can resume them
from here.
E-Permits Information Bulletins
Volume 1- Permits Consolidations and Streamlining